Privacy Policy
Last updated: 2026. This is a general template and should be reviewed by iCollab's legal/privacy advisor before publication. (Confirm with iCollab team.)
Our commitment
iCollab Healthcare is committed to protecting the privacy of your personal information, including your personal health information, in accordance with applicable British Columbia and Canadian privacy legislation (including the Personal Information Protection Act (PIPA) and, where applicable, PIPEDA).
Information we collect
We collect personal information necessary to provide medical care and operate our clinics, such as your name, contact details, BC Services Card information, and health information relevant to your care.
How we use your information
- To provide and coordinate your medical care
- To communicate with you about appointments and care
- To meet legal, regulatory, and professional obligations
- To operate and improve our clinics
Website forms
Please do not submit detailed medical information through website forms. Forms on this site are for general requests and enquiries. Information submitted is used only to respond to your request.
Sharing your information
We share personal health information only as needed for your care or as required or permitted by law. We do not sell your personal information.
Your rights
You may request access to your personal information or ask questions about how it is handled by contacting the clinic.
Contact
For privacy questions, contact us at [email protected] or call your clinic.