New patients
Welcome to iCollab
New to iCollab Healthcare? Here's how to get started, what to bring, and what to expect at your first visit.
Are we accepting new patients?
New-patient availability changes over time and can differ between our clinics. Please confirm the current status with the clinic directly before your visit. (Confirm with iCollab team.)
How to get started
- Book your first appointment online or by phone
- Bring your BC Services Card and a list of current medications
- Arrive a few minutes early to complete any registration
- Bring any relevant records or referrals you may have
Your first visit
Your first appointment is about getting to know you — your health history, your current concerns, and what matters to you. From there, your care team can build an approach that fits your needs and keeps your care connected going forward.
What do I need to register?+
Your BC Services Card and basic contact details. The clinic will guide you through any additional steps.
Can I choose my doctor?+
We'll do our best to match you with a physician who fits your needs. Speak with the clinic about preferences.
Do you offer walk-in if I'm not registered?+
Yes — our walk-in service is available whether or not you're a registered patient.