Virtual & phone care

See a doctor by phone — from home

Connect with a physician by phone, without the trip across town. Request a callback or book online — appointments are often available the same day, for patients across the Lower Mainland.

Book online

Self-schedule a phone appointment on our secure portal — choose a time that works for you, in a couple of minutes. Open 24/7.

Book a phone appointment
or call us

Phone appointments are readily available.

Prefer we call you?

Request a callback

Leave your details and a member of our team will call you to arrange your phone appointment.

* indicates a required field. If this is an emergency, call 911.

How it works

Phone care in three simple steps

1 · Book or request a call

Choose a time on our portal, or leave your details and we'll call you to arrange one.

2 · Speak with a doctor

A physician calls you at your appointment time to talk through your concern.

3 · Get a plan

Your doctor advises on next steps and coordinates any follow-up or in-person care you may need.

Care that fits your day

Not every health concern needs a trip to the clinic. A phone appointment lets you speak with a physician from home, work, or anywhere in the Lower Mainland — and if you do need to be seen in person, your doctor helps arrange it.

  • Same-day availability — phone appointments are often available the same day.
  • A connected team — your phone visit is backed by the full iCollab team, with on-site physicians and specialists when needed.
  • Serving the Lower Mainland — patients across Vancouver, Surrey, Burnaby, and surrounding communities.

Phone appointments are suitable for many concerns but not all. For emergencies, call 911 or go to your nearest emergency department.

If this is a medical emergency, call 911 or go to the nearest emergency department. iCollab clinics are not equipped for emergency care.
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